> ## Documentation Index
> Fetch the complete documentation index at: https://neuroai-cf1c4abf.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why can’t I generate a video?

> Understand why you cannot generate videos in Neuro. Video generation is only available to paid users - you can check your Account status.

Currently, Neuro's video generation feature is only available to paid users. Please check your account status. If you are a paid user but still unable to access the video generation feature, feel free to contact us.

Common related FAQs:

* Is video generation available to free users?
* What should I do if I can't generate a video?
* I'm a paid user, but still can't generate videos. What should I do?
* How do I check my account status?
* Who can access the video generation feature?
* What if I'm a paid user and video generation still doesn't work?
* Can I contact support if video generation isn't working?
* Do I need a paid account to generate videos?
* What is the requirement to use video generation?