The Complete Agent System
NeuroAI uses a powerful five-layer approach to create intelligent, specialized agents:Layer 1: Custom Agents (WHAT to do)
Define the role, responsibilities, and core functionsLayer 2: Personas (HOW to work)
Set expertise, communication style, and work standardsLayer 3: Tools (WHICH capabilities to use)
Enable specific technical capabilities (29+ tools available)Layer 4: Apps (WHERE to access data)
Connect to 500+ external services and data sourcesLayer 5: Knowledge Base (WHAT to know)
Provide institutional knowledge and company context Result: Specialized AI workers that understand your business, follow your processes, use the right tools, access your data, and deliver consistent results.Layer 1: Custom Agents
What is a Custom Agent?
A Custom Agent is a specialized AI worker you create for specific roles or tasks. It’s the world’s first one-prompt agent creation platform—describe what you need, and your agent is ready instantly.Key Features
One-Prompt Creation
Single Request:- Agent created instantly
- Ready to use immediately
- Reusable across conversations
- Shareable with team
Reusability
Create Once, Use Forever:- Create: “Create a competitive intelligence agent”
- Invoke: Type @ in conversation to call it
- Reuse: Same agent works across all chats
- Share: Publish to team or Agent Store
Collaboration (Coming Soon)
Multi-Agent Workflows:Types of Custom Agents
1. Role-Based Agents
Agents that embody specific professional roles:- Business Strategist → Strategic planning and competitive analysis
- Market Analyst → Market research and trend analysis
- Financial Analyst → Financial modeling and projections
- Product Manager → Product development and roadmaps
- Content Creator → Marketing and social content
2. Industry-Specific Agents
Agents tailored to specific industries:- Healthcare AI Agent → HIPAA compliance, medical terminology, healthcare business models
- SaaS Business Agent → SaaS metrics (CAC, LTV, MRR), subscription economics
- Real Estate Agent → Property market analysis, investment evaluation
- Startup Agent → Early-stage business expertise, venture funding landscape
3. Task-Specific Agents
Agents focused on specific tasks:- Competitive Intelligence Officer → Monitors competitors, analyzes strategic implications
- Research Curator → Aggregates industry content, curates relevant articles
- Report Generator → Creates formatted reports, data visualization
- Social Media Manager → Content creation, engagement tracking, trend monitoring
Creating Custom Agents
Creation Process
Step 1: Access Creation- Homepage: Click “Custom Agent”
- Sidebar: Click ”+ New” → “Custom Agent”
- In-Chat: Type @ → “Create New Agent” (coming soon)
- Test agent in Preview window
- Review output quality
- Adjust instructions as needed
- Click “Update” to save
- Agent appears in your library
- Invoke with @ mention
- Use across conversations
- Share with team if needed
Using Custom Agents
Invocation Methods
@Mention in Conversation:Managing Custom Agents
Edit Agent:- Click three-dot menu on agent card
- Select “Configure”
- Modify through conversation or manual edits
- Click “Update” to save changes
- Click three-dot menu
- Select “Delete”
- Confirm deletion (permanent and irreversible)
- Only me (private)
- Anyone with the link (team sharing)
- Custom Agent Store (public)
- Click three-dot menu
- Select “Configure”
- Click “Share” button
- Choose sharing scope
Custom Agent Store
Discover Agents: Browse Categories:- Writing
- Productivity
- Research & Analysis
- Education
- Lifestyle
- Others
- My Super Agents → Agents you created or favorited
- Trending → Sorted by favorites count
- By Genspark → Officially published agents
- Browse Custom Agent Store
- Click agent card to view details
- Favorite to add to “My Super Agents”
- Invoke via @ mention in conversations
Layer 2: Personas
What is a Persona?
A Persona is a customizable instruction set that defines how an agent behaves, communicates, and operates. It’s like a detailed job description that shapes the agent’s expertise, style, and work standards.Why Use Personas?
The Problem with Generic AI
Generic AI Assistant:- ✗ Same style for everyone
- ✗ Same detail level for all tasks
- ✗ Generic assumptions
- ✗ One-size-fits-all output
- ✗ No specialization
The Persona Solution
Persona-Based Agent:- ✓ Consistent behavior aligned with your needs
- ✓ Domain expertise in specific areas
- ✓ Communication style matching your brand
- ✓ Work preferences following your processes
- ✓ Quality control to your standards
Persona Components
1. Core Purpose
2. Expertise Areas
Expert Level:- Business strategy
- Market analysis
- Financial planning
- Competitive intelligence
- International markets
- Emerging technologies
- Industry trends
- Regulatory requirements
- Local variations
3. Communication Style
Style Definition:- Tone: Professional but approachable
- Detail: Executive-friendly
- Format: Concise and direct
- Approach: Data-driven and action-oriented
4. Output Format
Structure:- Executive summary first
- Key metrics highlighted
- Recommendations clearly stated
- No jargon or unnecessary detail
5. Work Preferences
Process:- Start with executive summary
- Provide citations for all data
- Use at least 3 sources per claim
- Highlight key metrics in tables
- End with actionable recommendations
- Flag assumptions and limitations
6. Quality Standards
Requirements:- Zero factual errors
- All statistics cited
- Sources verified
- Assumptions clearly stated
- Limitations acknowledged
Creating Personas
Step 1: Define Purpose
What will this Persona do? ✅ Specific:Step 2: Define Expertise
What should this Persona know deeply? Example: Market Research Persona Expertise Areas:- Market sizing and analysis
- Competitive intelligence
- Industry trends and forecasting
- Customer research methodologies
- Data visualization
- Financial analysis of opportunities
Step 3: Set Communication Style
How should this Persona communicate?- Tone: Professional, data-driven, executive-friendly
- Formality: Formal (not casual)
- Detail Level: Comprehensive but organized
- Jargon: Use industry terms (technical audience)
- Length: Concise summaries with supporting detail
- Format: Clear sections with key takeaways
Step 4: Define Work Preferences
How should this Persona operate? Process:- Always start with executive summary
- Provide citations for all data points
- Include at least 3 data sources per claim
- Highlight key metrics in tables
- End with actionable recommendations
- Flag assumptions and limitations
- Use consistent formatting
- Prioritize accuracy over speed
Step 5: Add Constraints
What are the rules this Persona must follow? Constraints:- Research only 2024-2025 data
- Avoid speculation without caveats
- Always cite sources with links
- Flag potential conflicts of interest
- Avoid jargon without explanation
- Keep presentations to max 20 slides
- Ensure business-appropriate visuals
Step 6: Define Success Metrics
How do you measure success? Success Criteria:- ✓ Minimal editing required
- ✓ Consistent formatting
- ✓ Accurate, cited information
- ✓ 30% faster than standard agent
- ✓ Executives approve without revision
- ✓ Maintains quality across all outputs
Persona Examples
Example 1: Executive Strategist
Name: “Executive Strategist” Purpose:- Enterprise software dynamics
- B2B sales strategies
- Global market expansion
- Risk management
- Fortune 500 expectations
- Executive-first (C-suite audience)
- Data-intensive (every claim cited)
- Conservative (risks highlighted)
- Professional formal tone
- Global perspective
- 10-15 page analyses
- 3-5 page executive summary first
- Detailed competitive analysis
- Risk assessment included
- Clear recommendations with timelines
- Investment case included
- Board-ready quality
- Minimal revisions needed
- Decision-enabling output
Example 2: Startup Fundraiser
Name: “Founder’s Strategist” Purpose:- Venture capital landscape
- Startup metrics and benchmarks
- Product-market fit validation
- Go-to-market for startups
- Pitch deck creation
- Confident and ambitious
- Data-driven but opportunity-focused
- Clear and concise
- Action-oriented
- Forward-looking
- Pitch decks (12-15 slides, VC-ready)
- Market sizing analyses
- Competitive positioning
- Fundraising strategy guides
- Investor messaging templates
- Gets meetings with target VCs
- Investor updates generate interest
- Market analyses defend valuations
Example 3: Healthcare Strategist
Name: “Healthcare Innovation Strategist” Purpose:- Healthcare regulations (FDA, CMS, HIPAA)
- Provider and payer incentives
- Reimbursement models
- Clinical validation
- Digital health adoption
- Clinical accuracy required
- Business-savvy
- Regulatory awareness
- Implementation-focused
- Risk-aware
- ICD-10 and CPT coding
- EHR integration
- Clinical workflows
- Healthcare IT infrastructure
- Medical device classification
- Healthcare executives find credible
- FDA/CMS pathways clearly articulated
- Clinical team approves claims
- Realistic reimbursement strategy
Combining Custom Agents + Personas
The Power of Integration
When you combine Custom Agents with Personas, you get specialized AI workers that:Real-World Integration Example
Sales Enablement Agent CUSTOM AGENT: “Sales Enablement Manager” Role:- Create sales materials
- Develop battle cards
- Write objection handlers
- Design pitch decks
- Sales messaging
- Competitive positioning
- Customer pain points
- ROI calculation
- Benefit-focused
- Clear and persuasive
- Action-oriented
- ROI-centered
- Sales decks
- One-pagers
- Battle cards
- Email templates
Layer 3: Tool Configuration
What is Tool Configuration?
Tool Configuration allows you to enable, disable, and manage individual capabilities for your agents. Choose exactly which tools each agent needs, nothing more, nothing less. This ensures:- Focused agents — Each agent has only needed capabilities
- Security — No unnecessary access to external services
- Performance — Faster execution with fewer tools
- Cost control — Pay only for what you use
- 29 tools available — Enable what you need (soon will be more)
Available Tools (16 Categories)
1. Task Management
Organize work with structured to-do lists All 5 capabilities enabled:- Clear All → Remove all tasks and sections completely
- Create Tasks → Create organized task lists with sections
- Delete Tasks → Remove tasks or sections
- Update Tasks → Mark tasks complete or modify content
- View Tasks → See all tasks, sections, and progress
2. Files & Folders
Create, edit, read, and organize files All 5 capabilities enabled:- Create File → Create new file with content
- Delete File → Remove files (requires user confirmation)
- Edit File → Make targeted edits to existing files
- Full File Rewrite → Completely replace file content
- Str Replace → Replace specific text in file
3. Web Search & Research
Find and analyze information online 2 / 2 capabilities enabled:- Web Search → Search internet for information (batch searches supported)
- Scrape Webpage → Extract full text from multiple webpages
4. File Reader & Knowledge Base
Read and search documents 4 capabilities enabled:- Read File → Extract text from workspace files (supports batch mode)
- Search File → Semantic search within documents
- Global KB Sync → Download knowledge base files locally
- Semantic Search → Natural language search across files
5. Web Browser
Browse websites, click buttons, fill forms All 4 capabilities enabled:- Browser Act → Perform browser actions via natural language
- Browser Extract Content → Extract structured content from page
- Browser Navigate To → Go to specific URL
- Browser Screenshot → Take screenshot of current page
6. Presentations
Create and manage stunning slides All 8 capabilities enabled:- Create Slide → Create or update single slide (parallel execution)
- Load Template Design → Reference design from presentation template
- Export Presentation → Export to PPTX and PDF simultaneously
- Delete Presentation → Remove entire presentation
- Delete Slide → Remove specific slide
- List Presentations → View all presentations
- List Slides → View slides in presentation
7. Image Processing
Generate, edit, and analyze images 3 capabilities enabled:- Image Vision → View and analyze images
- Generate Media → Create, edit, upscale, or remove backgrounds
- Canvas Editor → Create interactive canvases for design
8. Automation & Triggers
Set up automatic execution All 7 capabilities enabled:- Create Scheduled Trigger → Schedule agent to run automatically
- Create Event Trigger → Run agent on specific events
- Toggle Scheduled Trigger → Enable/disable scheduled tasks
- Delete Scheduled Trigger → Remove scheduled automation
- Get Scheduled Tasks → View all scheduled runs
9. Credentials & Authentication
Manage API keys and integrations All 4 capabilities enabled:- Create Credential Profile → Create authentication for toolkit
- Configure Profile For Agent → Add authenticated profile to agent
- Get Credential Profiles → View existing profiles
- Delete Credential Profile → Remove credential profile
10. Research Tools
Find information about people, companies, academic research 3 capabilities enabled:- People Research → Find professional background information
- Company Research → Find business information
- Academic Research → Search academic papers and researchers (FREE using Semantic Scholar)
11. Voice Calls
Make and manage phone calls All 5 capabilities enabled:- Make Phone Call → Initiate outbound call with AI agent
- Wait For Call Completion → Monitor call until complete
- Get Call Details → View call transcripts
- End Call → Terminate active call
- List Calls → View call history
12. Knowledge Base
Store and retrieve information All 9 capabilities enabled:- Global KB Upload File → Add file to knowledge base
- Global KB Create Folder → Create folder for organization
- List Contents → View knowledge base items
- Enable Item → Enable knowledge base item
- Delete Item → Remove from knowledge base
13. Agent Configuration
Modify agent settings 2 / 2 capabilities enabled:- Get Current Agent Config → Check current agent configuration
- Update Agent → Modify agent configuration
14. Chat & Messages
Communicate with users 1 capability enabled:- Ask → Request user input or confirmation (with follow-up options support)
Tool Configuration Best Practices
✅ Do’s
- ✓ Enable only needed tools (focused agents are more reliable)
- ✓ Check current config before updating (use get_current_agent_config first)
- ✓ Request user confirmation for destructive actions
- ✓ Use batch operations (faster than individual calls)
- ✓ Monitor long operations (use wait functions)
- ✓ Provide clickable options (follow_up_answers when asking users)
- ✓ Attach files when sharing results
- ✓ Mark tasks complete immediately after each task finishes
❌ Don’ts
- ✗ Don’t enable unnecessary tools (adds complexity, increases costs)
- ✗ Don’t delete without confirmation (always ask user first)
- ✗ Don’t use old parameter names (use EXACTLY the specified names)
- ✗ Don’t pass JSON strings for arrays (pass actual array objects)
- ✗ Don’t run canvas operations in parallel (one at a time only)
- ✗ Don’t skip extraction after Apify runs
- ✗ Don’t assume file indexing complete (use ls_kb to check status)
- ✗ Don’t proceed without user confirmation for destructive operations
Common Configuration Scenarios
Scenario 1: Research Agent
Enabled tools:- ✓ Web Search
- ✓ Scrape Webpage
- ✓ File Reader
- ✓ Semantic Search
- ✓ Task Management
- ✗ Browser Act (not needed)
- ✗ Voice Calls (not needed)
Scenario 2: Content Creation Agent
Enabled tools:- ✓ Presentations
- ✓ Image Generation
- ✓ Canvas Editor
- ✓ Web Search
- ✓ File Creation
- ✓ Task Management
- ✓ Web Browser (for research)
Scenario 3: Automation Agent
Enabled tools:- ✓ Scheduled Triggers
- ✓ Event Triggers
- ✓ Web Browser
- ✓ Web Search
- ✓ Task Management
- ✓ Credentials Manager
- ✓ File Creation
Scenario 4: Business Research Agent
Enabled tools:- ✓ People Research
- ✓ Company Research
- ✓ Web Search
- ✓ File Reader
- ✓ Presentations
- ✓ Task Management
Layer 4: Apps Integration
What are Apps?
Apps enable your custom agents to access external tools, search data, and take actions across your entire tech stack. Instead of being limited to conversation, agents can:- Search — Find information from connected services
- Reference — Pull real-time data into responses
- Take Actions — Create tasks, send messages, update records
- Deep Research — Analyze multiple sources with citations
- Integrate — Connect to 500+ business tools
How Apps Work With Custom Agents
Agent Capabilities With Apps
When you configure apps for a custom agent, it gains access to those services: Agent Request:- → Agent accesses Salesforce via app
- → Searches for matching accounts
- → Returns results with relevant data
- → Agent responds with generic knowledge
- → No access to actual company data
- → Limited to training data
Agent Personas & Their Apps
Different agent personas benefit from different app combinations:1. Sales Agent
Purpose: Drive revenue through intelligent sales outreach and lead management Core Apps:- Salesforce — Access accounts, leads, opportunities
- Apollo — Find and verify prospect emails
- LinkedIn — Research prospects and companies
- Gmail — Send personalized emails
- Slack — Update team on progress
- HubSpot — Manage contacts and deals
- Pipedrive — Track sales pipeline
- Lead Research
- App: Apollo + LinkedIn
- → Find prospects
- → Research background
- → Verify email addresses
- Account Management
- App: Salesforce + HubSpot
- → Pull account information
- → Check recent activities
- → Track deal status
- Email Outreach
- App: Gmail + Salesforce
- → Draft personalized email
- → Send via Gmail
- → Log to Salesforce
- Team Updates
- App: Slack + Salesforce
- → Pull yesterday’s closed deals
- → Post summary to #sales
- → Notify team of updates
- ✓ Search Salesforce for specific accounts
- ✓ Find prospect emails with Apollo
- ✓ Draft personalized outreach emails
- ✓ Log activities to CRM
- ✓ Update deal status
- ✓ Post team updates to Slack
- ✓ Research companies on LinkedIn
- ✓ Track pipeline progress
2. Customer Success Agent
Purpose: Ensure customer satisfaction and drive retention through proactive support Core Apps:- Salesforce — View customer accounts and history
- Zendesk — Manage support tickets
- Intercom — Send customer messages
- Google Drive — Access success plans
- Slack — Notify team members
- HubSpot — Track customer interactions
- Freshdesk — Manage support cases
- Onboarding Support
- App: Salesforce + Zendesk + Google Drive
- → Pull onboarding checklist from Drive
- → Create support tickets in Zendesk
- → Log in Salesforce
- → Send welcome message via Intercom
- Health Monitoring
- App: Salesforce + Intercom
- → Check customer health score
- → Review recent activity
- → Send proactive outreach
- → Log interaction to account
- Issue Resolution
- App: Zendesk + Slack
- → Pull ticket details
- → Research solution
- → Update ticket status
- → Notify team in Slack
3. Marketing Agent
Purpose: Generate demand and enhance brand awareness through intelligent campaigns Core Apps:- Mailchimp — Email marketing campaigns
- HubSpot — Lead generation and tracking
- Google Analytics — Website metrics
- Canva — Design graphics
- LinkedIn — Post content
- Facebook/Instagram — Social posting
- Google Drive — Access marketing assets
- Slack — Share updates
- Campaign Planning
- App: HubSpot + Google Drive
- → Review past campaign performance
- → Pull creative assets
- → Plan new campaign
- → Document strategy
- Email Campaign
- App: Mailchimp + HubSpot
- → Create email template
- → Define audience segment
- → Schedule send
- → Track performance
- Content Creation
- App: Canva + Google Drive + LinkedIn
- → Design social graphics
- → Create LinkedIn post
- → Schedule publication
- → Track engagement
4. Product Manager Agent
Purpose: Drive product development with data-driven decisions and customer insights Core Apps:- Jira — Track features and bugs
- Linear — Issue management
- Notion — Product roadmap
- Intercom — Customer feedback
- Google Drive — Design docs
- GitHub — Code repository
- Slack — Team communication
- Mixpanel — Product analytics
- Roadmap Planning
- App: Notion + Jira + Intercom
- → Pull customer feedback
- → Review feature requests
- → Create roadmap items
- → Prioritize based on impact
- Feature Tracking
- App: Jira + Linear + Slack
- → Create feature spec
- → Break into tasks
- → Assign to engineering
- → Track progress
5. Operations Agent
Purpose: Streamline processes and ensure organizational efficiency Core Apps:- Asana — Project management
- Monday.com — Task tracking
- Google Sheets — Data management
- Slack — Team communication
- Google Drive — Document storage
- ClickUp — Workflow management
- Zapier — Automation
- Google Calendar — Scheduling
- Project Management
- App: Asana + Slack
- → Create project tasks
- → Assign to team
- → Track progress
- → Update team in Slack
- Process Automation
- App: Zapier + Google Sheets
- → Create automation workflows
- → Track execution
- → Log data to sheets
- → Monitor performance
6. Research & Analytics Agent
Purpose: Provide data-driven insights and competitive intelligence Core Apps:- Perplexity — Deep research
- Google Analytics — Website data
- Firecrawl — Web scraping
- Tavily — Information retrieval
- Exa — Semantic search
- Bright Data — Market data
- Notion — Documentation
- Google Sheets — Data compilation
- Market Research
- App: Perplexity + Firecrawl
- → Research market trends
- → Gather competitor info
- → Compile statistics
- → Document findings
- Competitive Intelligence
- App: Bright Data + Tavily + Notion
- → Track competitor activities
- → Monitor pricing changes
- → Research product updates
- → Create competitive analysis
7. Content Creator Agent
Purpose: Produce high-quality content efficiently across multiple channels Core Apps:- Canva — Design graphics
- Google Drive — Store content
- Figma — Create designs
- LinkedIn — Post content
- YouTube — Video management
- HeyGen — Video creation
- Notion — Content calendar
- Slack — Share updates
- Social Content
- App: Canva + LinkedIn
- → Design social graphic
- → Write caption
- → Schedule post
- → Track engagement
- Blog Content
- App: Google Drive + Notion
- → Create outline
- → Write article
- → Add visuals
- → Schedule publication
8. HR & Recruitment Agent
Purpose: Streamline hiring and employee management processes Core Apps:- Lever — Applicant tracking
- BambooHR — Employee data
- Google Drive — Documents
- Slack — Team communication
- Gmail — Email communication
- Google Calendar — Interview scheduling
- Workable — Recruitment
- Calendly — Scheduling
- Recruitment
- App: Lever + Gmail
- → Post job opening
- → Screen applications
- → Send interview invites
- → Track candidates
- Onboarding
- App: BambooHR + Google Drive
- → Create employee record
- → Prepare onboarding docs
- → Schedule training
- → Track completion
9. Finance Agent
Purpose: Manage financial processes and provide business insights Core Apps:- Stripe — Payment processing
- Xero — Accounting
- QuickBooks — Financial management
- Google Sheets — Data tracking
- Slack — Team updates
- Google Drive — Document storage
- Tableau — Reporting
- Square — POS/Payments
- Invoice Management
- App: Xero + Stripe + Google Sheets
- → Create invoices
- → Track payments
- → Send reminders
- → Log in spreadsheet
- Financial Reporting
- App: QuickBooks + Google Sheets + Slack
- → Pull financial data
- → Create reports
- → Analyze trends
- → Post summaries
10. IT & DevOps Agent
Purpose: Manage infrastructure and ensure system reliability Core Apps:- GitHub — Code repository
- Sentry — Error tracking
- DataDog — Monitoring
- Slack — Alerts and communication
- Jira — Issue tracking
- CloudFlare — Security
- New Relic — APM
- Vercel — Deployment
- Incident Management
- App: Sentry + DataDog + Slack
- → Monitor errors
- → Create alerts
- → Notify team
- → Track resolution
- Deployment Management
- App: GitHub + Vercel + Slack
- → Track deployments
- → Monitor performance
- → Rollback if needed
- → Post updates
Configuring Apps for Your Agent
Step 1: Identify Agent Needs
Ask yourself:- What tools does this agent need?
- What data should it access?
- What actions should it take?
- What notifications are needed?
Step 2: Select Relevant Apps
For each app:- Verify the agent needs it
- Check what permissions are required
- Ensure data is appropriate
- Plan the workflows
Step 3: Configure Permissions
For each app:- Grant read permissions if searching
- Grant write permissions if creating/updating
- Restrict access to specific folders/teams
- Document what access is granted
Step 4: Test Agent Workflows
Before deploying:- Test basic app access
- Verify search capabilities
- Test write actions
- Confirm notifications work
- Review output quality
Step 5: Deploy and Monitor
After deployment:- Monitor app usage
- Check for errors
- Gather feedback
- Refine permissions
- Scale as needed
App Permissions & Security
Permission Levels
READ Permissions:- ✓ Search documents
- ✓ View records
- ✓ Access data
- ✗ Create or modify
- ✗ Delete
- ✗ Share with others
- ✓ All READ actions
- ✓ Create new records
- ✓ Update existing data
- ✓ Delete if enabled
- ✗ Share or change permissions
- ✗ Manage team access
- ✓ All READ and WRITE actions
- ✓ Manage team access
- ✓ Change permissions
- ✓ Configure settings
Best Practices
- ✅ Grant minimal necessary permissions
- ✅ Review permissions quarterly
- ✅ Use specific folder/team restrictions
- ✅ Document what each app accesses
- ✅ Revoke unused app permissions
- ✅ Audit app activity regularly
- ✅ Test with sandbox first
- ✅ Monitor for unusual access
Layer 5: Knowledge Base
What is a Knowledge Base?
A Knowledge Base is a custom repository of information that informs how your Neuro agents work. Instead of using generic knowledge, your agents reference your Knowledge Base to understand your business, preferences, processes, and expertise. Think of a Knowledge Base as the “institutional library” for your AI team. It contains everything your agents need to know to work effectively: company values, industry expertise, best practices, standard operating procedures, brand guidelines, and customer information.Why Build a Knowledge Base?
The Problem Without a Knowledge Base
Without a Knowledge Base, your agents:- ✗ Don’t know your company’s specific processes
- ✗ Don’t understand your industry expertise
- ✗ Can’t maintain consistent brand voice
- ✗ Make generic recommendations
- ✗ Require detailed explanations for every task
- ✗ Miss context about your business
The Knowledge Base Solution
With a Knowledge Base, your agents:- ✓ Understand your business — Know your market, products, and strategy
- ✓ Follow your processes — Execute work your way consistently
- ✓ Maintain your brand — Write and communicate like your company
- ✓ Provide relevant insights — Make recommendations based on your context
- ✓ Work independently — Need less explanation per task
- ✓ Improve over time — Learn from your feedback and updates
What Goes in a Knowledge Base?
Company Information
Mission, Vision & ValuesIndustry Knowledge
Market Trends & InsightsBrand & Communication Guidelines
Brand Voice & ToneProcess Documentation
Standard Operating ProceduresBuilding Your Knowledge Base: Step-by-Step
Step 1: Assess What You Know
Before building your Knowledge Base, inventory what information exists: Information Audit: Strategic Information:- ☐ Company mission, vision, values
- ☐ Business strategy and goals
- ☐ Competitive analysis
- ☐ Market positioning
- ☐ 3-year plan
- ☐ Product strategy and roadmap
- ☐ Feature documentation
- ☐ Customer use cases
- ☐ Pricing model
- ☐ Integration documentation
- ☐ Sales process and playbooks
- ☐ Onboarding procedures
- ☐ Customer success metrics
- ☐ Support processes
- ☐ Standard templates
- ☐ Brand guidelines
- ☐ Logo and visual standards
- ☐ Messaging framework
- ☐ Company voice and tone
- ☐ Communication standards
Step 2: Organize by Category
Structure your Knowledge Base logically:Step 3: Document Core Information
Start with the most important, foundational information: Priority 1: Critical Business Context- Company mission and values
- Target customer profile
- Core value proposition
- Competitive differentiation
- Key business metrics
- Sales process and cycle
- Customer onboarding
- Support procedures
- Decision-making process
- Budget allocation
- Brand guidelines
- Tone of voice
- Messaging framework
- Key talking points
- Communication standards
- Competitive intelligence
- Market data
- Customer insights
- Technical documentation
- Case studies
Step 4: Add to Neuro
Upload documents to your Neuro Knowledge Base: Upload Options:- Direct Text Input
- Paste document content directly
- Good for short, focused documents
- Document Upload
- Upload PDF, Word, or text files
- Good for existing documentation
- Link Integration
- Connect Google Drive, Notion, Confluence
- Automatic synchronization
- Keep content fresh
- Manual Entry
- Create documents in Neuro interface
- Good for new content
Knowledge Base Best Practices
1. Keep Information Current ✅
Update Schedule:- Strategic Information: Quarterly
- Operational Information: Monthly
- Product Information: As-needed
- Market & Research: Continuously
2. Make Information Specific ✅
❌ Too Vague:3. Include Examples ✅
Without Examples:4. Cross-Reference Documents ✅
Linking Strategy: Document: “Sales Process” Links to:- → Messaging Framework (what to say)
- → Company Positioning (why we’re different)
- → Competitive Intelligence (competitive talking points)
- → Customer Success Metrics (what success looks like)
- → Contract Templates (standard terms)
5. Use Consistent Terminology ✅
Define & Use Consistently:Integration with Personas
How Knowledge Base Supports Personas
Persona: “Enterprise Sales Strategist” Knowledge Base Documents Used:- Company positioning (what to say)
- Enterprise customer profile (who to talk to)
- Sales process (how to sell)
- Competitive intelligence (how we differentiate)
- Messaging framework (specific language)
- Case studies (proof points)
- ROI framework (how to calculate value)
Layer 6: Scheduled Tasks (Automation)
What are Scheduled Tasks?
Scheduled Tasks let you automate recurring work by having Neuro agents execute tasks on a predefined schedule. Set it once, configure it properly, and your agents handle it automatically—daily reports, weekly research, monthly analysis, or any recurring workflow. Think of Scheduled Tasks as automated assistants that run on your calendar. Instead of manually running the same task weekly or daily, your agents execute it automatically at the exact time you specify.Why Use Scheduled Tasks?
The Problem with Manual Recurring Work
Without Scheduled Tasks, recurring work means:- ✗ Remember to run the same task daily or weekly
- ✗ Manually trigger the same workflow repeatedly
- ✗ Risk forgetting to run important tasks
- ✗ Inconsistent timing and quality
- ✗ Distraction from important work
The Scheduled Tasks Solution
With Scheduled Tasks, you get:- ✓ Automation — Tasks run automatically at set times
- ✓ Consistency — Same time, same quality, every execution
- ✓ Reliability — Never miss a deadline or update
- ✓ Time savings — Reclaim hours per week
- ✓ Focus — Stop thinking about repetitive work
Quick Start: Three Ways to Use Scheduled Tasks
One-Time Task (Tomorrow)
Ask Neuro:Recurring Task (Weekly)
Ask Neuro:Complex Schedule (Monthly)
Ask Neuro:When to Use Scheduled Tasks
Perfect Use Cases ✅
Recurring Research:- Daily news summaries on your industry
- Weekly competitor product updates
- Monthly market trend analysis
- Real-time mentions and social listening
- Daily sales metrics and pipeline updates
- Weekly team performance summaries
- Monthly analytics and KPI reports
- Quarterly business reviews
- Daily price tracking for competitors
- Weekly job posting monitoring
- Monthly expense tracking and analysis
- Continuous product review aggregation
- Check for competitor updates weekly
- Monitor market changes daily
- Track industry news and announcements
- Watch for regulatory or policy changes
Not Suitable For ❌
Immediate One-Off Tasks:- Don’t use Scheduled Tasks for tasks you need right now
- Just run them manually instead
- Scheduled Tasks run at specific times, not continuously
- If you need constant monitoring, consider a different approach
- Tasks require time to execute (usually 5-30 minutes)
- Not suitable for instant alerts or notifications
Real-World Scheduled Task Examples
Example 1: Daily News Digest
Purpose: Stay informed on industry news without manual research Task Name: “Daily AI News Summary” Configuration:- Schedule: Every weekday at 7 AM
- Assigned Persona: “Industry Analyst”
- Email subject: “[DATE] AI Industry News Summary”
- 5 key bullets with links
- Include sources with publication names
Example 2: Weekly Competitor Tracking
Purpose: Stay aware of competitor moves and market changes Task Name: “Weekly Competitor Intelligence” Configuration:- Schedule: Every Friday at 5 PM
- Assigned Persona: “Competitive Intelligence Officer”
Example 3: Monthly Analytics Report
Purpose: Regular performance tracking and insights Task Name: “Monthly Website Analytics” Configuration:- Schedule: 1st of every month at 9 AM
- Assigned Persona: “Data Analyst”
How to Set Up Scheduled Tasks
Step 1: Describe the Task Clearly
Be specific about what you want the agent to do. Vague descriptions lead to vague results. ❌ Too Vague:Step 2: Specify the Schedule
Define exactly when and how often the task should run: Daily Options:- “Every day at 9 AM”
- “Every weekday at 8 AM”
- “Every weekday and Saturday at 6 AM”
- “Every Monday at 8 AM”
- “Every Friday at 5 PM”
- “Every Tuesday and Thursday at 2 PM”
- “On the 1st of every month at 9 AM”
- “On the 15th and 30th of every month”
- “Last Friday of every month at 4 PM”
- “Tomorrow at 3 PM”
- “Next Wednesday at 10 AM”
- “In 2 hours”
Step 3: Define the Output
Specify how you want the results delivered: Email Output:Step 4: Assign the Right Persona
Connect the task to a custom Persona that has relevant expertise: Persona Assignment Examples:- Daily News Task → “Industry Analyst” Persona
- Competitor Research → “Competitive Intelligence Officer” Persona
- Analytics Report → “Data Analyst” Persona
- Social Media Monitoring → “Social Media Manager” Persona
- Content Curation → “Content Curator” Persona
- Financial Analysis → “Financial Analyst” Persona
Managing Your Scheduled Tasks
View Active Schedules
Navigate to Settings → Scheduled Tasks to see all your active schedules: Dashboard View Shows:- ✓ Task name and description
- ✓ Assigned Persona
- ✓ Schedule (when it runs)
- ✓ Output destination
- ✓ Last execution time
- ✓ Next scheduled execution
- ✓ Execution status (success/error)
- ✓ Task execution history
Pause a Schedule
Temporarily disable a schedule without deleting it: Use Cases:- During vacation (pause daily reports)
- Holiday periods (stop competitor monitoring)
- Temporary pause (resume after project)
- Seasonal tasks (pause in off-season)
Edit a Schedule
Modify any aspect of an active schedule: What You Can Change:- ✓ Schedule timing (frequency, time of day)
- ✓ Task description or requirements
- ✓ Output method or destination
- ✓ Assigned Persona
- ✓ Data sources or parameters
Delete a Schedule
Remove schedules you no longer need: Before Deleting:- ⚠️ Confirm you don’t need historical data
- ⚠️ Check if downstream processes depend on it
- ⚠️ Consider pausing instead of deleting
View Execution History
See past runs, results, and any errors: Execution History Shows:- ✓ Date and time of execution
- ✓ Task completion status (success/failed)
- ✓ Output delivered (email/Slack/Drive/etc.)
- ✓ Execution duration
- ✓ Any error messages
- ✓ Download past results
- ✓ Re-run a specific execution
Best Practices for Scheduled Tasks
1. Be Specific About Timing ✅
❌ Vague:2. Define Clear Outputs ✅
❌ Unclear:3. Include Time Ranges for Research ✅
❌ Ambiguous:4. Test Before Scheduling ✅
Testing Process:- Step 1: Run the task manually once
- → Ask Neuro to execute the task now
- Step 2: Review the output
- → Check format, quality, and completeness
- Step 3: Make adjustments
- → Request changes to the description
- Step 4: Then schedule it
- → Once you’re happy, set up the schedule
5. Set Realistic Time Expectations ✅
Typical Execution Times: Simple tasks: 3-5 minutes- News summary
- Price tracking
- Basic research
- Competitor analysis
- Market research
- Report compilation
- Deep analysis
- Multiple data sources
- Comprehensive reports
Using Agents: Practical Workflows
Single Agent Workflow
Request:- Reads entire report
- Identifies key insights
- Extracts critical metrics
- Structures as executive summary
- Delivers 1-page summary
- Situation (2-3 sentences)
- Key metrics (3-5 numbers)
- Issues/Opportunities (Top 3)
- Recommendations (1-3 actions)
- Next steps (Clear timeline)
Multi-Agent Workflow (Coming Soon)
Request:- @MarketResearcher
- → Analyzes market size and trends
- → Delivers market research data
- @CompetitiveAnalyst
- → Researches competitors
- → Delivers competitive analysis
- @FinancialAnalyst
- → Creates financial projections
- → Delivers financial models
- @PitchDeckDesigner
- → Synthesizes all inputs
- → Creates professional deck
Sequential Agent Workflow
Content Production Pipeline: Step 1: @ResearchAgentManaging Your Agent Team
Agent Library Organization
Organize by Function:Switching Between Agents
Use different agents for different contexts: Monday Morning: Strategy Meeting- → @StrategicAnalyst creates market analysis
- → @SalesStrategist creates battle cards
- → @InvestorRelations creates pitch deck
- → @ExecutiveSummarizer summarizes reports
Agent Handoff
When tasks need multiple perspectives:-
Start with @MarketResearcher
-
Pass to @ProductStrategist
-
Pass to @InvestorRelations
Best Practices for Agents
Creating Custom Agents
Do’s ✅
- ✓ Be specific about role and function
- ✓ Define clear expertise areas
- ✓ Include example outputs
- ✓ Test before deploying
- ✓ Iterate based on results
Don’ts ❌
- ✗ Create overly broad agents
- ✗ Combine conflicting responsibilities
- ✗ Skip testing phase
- ✗ Ignore user feedback
- ✗ Make agents too generic
Configuring Personas
Do’s ✅
- ✓ Define expertise clearly
- ✓ Specify communication style
- ✓ Include quality standards
- ✓ Provide example formats
- ✓ Document work preferences
Don’ts ❌
- ✗ Be vague about requirements
- ✗ Create conflicting instructions
- ✗ Overload with too many rules
- ✗ Skip quality definitions
- ✗ Forget to update regularly
Using Agents Effectively
Do’s ✅
- ✓ Match agent to task type
- ✓ Use multi-agent collaboration
- ✓ Provide clear instructions
- ✓ Review and refine outputs
- ✓ Give feedback for improvement
Don’ts ❌
- ✗ Use wrong agent for task
- ✗ Expect perfection first try
- ✗ Skip reviewing outputs
- ✗ Ignore quality issues
- ✗ Forget to iterate
Troubleshooting Agents
Agent Quality Issues
Problem: Inconsistent output quality Causes:- Vague persona instructions
- Agent is too broad
- Missing quality standards
- Make persona more specific
- Add example outputs
- Define clear quality criteria
- Test and iterate
- Style preferences not explicit
- Conflicting instructions
- Missing examples
- Add detailed style guide
- Provide example outputs
- Remove conflicts
- Include brand guidelines
- Expertise not documented
- Knowledge Base incomplete
- No domain training
- Document domain expertise
- Add to Knowledge Base
- Include reference materials
- Provide training examples
Getting Started with Agents
Quick Start (15 Minutes)
Step 1: Create First Agent (5 min)- → Click “Create New” in Agent Store
- → Describe: “Create a market research agent”
- → Test in preview
- → Save agent
- → Define expertise areas
- → Set communication style
- → Add output standards
- → Save configuration
- → Assign persona to agent
- → Test with real task
- → Review output quality
- → Adjust as needed
First Week Plan
Day 1: Create 3 Core Agents- ☐ Create sales/marketing agent
- ☐ Create research/analysis agent
- ☐ Create content/writing agent
- ☐ Define 2-3 personas
- ☐ Document expertise and style
- ☐ Add quality standards
- ☐ Assign personas to agents
- ☐ Test with real tasks
- ☐ Refine based on outputs
- ☐ Try multi-agent workflows
- ☐ Create agent library
- ☐ Share with team
Measuring Agent Success
Key Metrics
Efficiency Metrics:- → Time saved per task
- → Reduction in manual work
- → Faster completion times
- → Output accuracy
- → Consistency level
- → Revision requirements
- → Agent usage frequency
- → Team adoption rate
- → Workflow integration
Success Indicators
Agents are working when:- ✓ Outputs require minimal editing
- ✓ Quality is consistent
- ✓ Team uses regularly
- ✓ Workflows are faster
- ✓ Results meet standards
Conclusion
NeuroAI’s complete Agent system transforms how you work with AI. Instead of generic assistants, you build a specialized AI workforce tailored to your needs through five powerful layers: Layer 1: Custom Agents — Define WHAT your AI workers do Layer 2: Personas — Define HOW they work Layer 3: Tools — Enable WHICH capabilities they use Layer 4: Apps — Connect WHERE they access data Layer 5: Knowledge Base — Provide WHAT they know The result: An AI team that understands your business, follows your processes, uses the right tools, accesses your data, and delivers consistent, quality results—every time.Last updated: January 2026
