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Where can I enable the SSO subscription? applicable to Team owners only(soon). Step 1: Click your Icon at the top right of the page. Step 2: Click on “Settings” on the page. Step 3: Click on “Enable SSO” under the “Security” tab. Step 4: Click on the “Enable now” button on the page. Step 5: After enabling SSO, click on the “Add new domain” under the “Security” tab. Step 6: After successful authentication of the domain name, click on the “Manage in WorkOS” button to configure your SSO with your chosen third-party Identity Provider. Step 7: Once successful, a “Security policies” section will appear for Team owners to control how members access Neuro Team after SSO is enabled. How to invite Team members to join the Team? Step 1: Click on your Icon at the top right of the page. Step 2: Click on “Settings” on the page. Step 3: Click on the “Invite” button under the “Neuro settings” tab. Step 4: An “Invitation sent” pop-up will appear upon successful invitation. Introduction to automatic invitation acceptance When Single Sign-On (SSO) is enabled for your Team, the process of onboarding new members becomes significantly more efficient. Invited users are no longer required to find and click on an email invitation link to join your team. Instead, they are automatically added to the Team workspace upon their first successful login using their SSO credentials. This feature simplifies the user journey, reduces administrative friction, and ensures that new team members can get to work right away. How It Works: The automated invitation acceptance process is seamless for both administrators and new users.
  1. Administrator Invites User: A team administrator sends an invitation to a new user’s email address through the team management dashboard.
  2. User Login: Navigate to the login page and enter your email address.
  3. SSO Authentication: After logging in with your credentials, user is brought to the SSO authentication page to complete authentication.
  4. Automatic redirection: User will automatically land on the Neuro Team workspace upon successful SSO authentication.
This process eliminates the risk of invitation emails being lost or overlooked, ensuring a more reliable onboarding experience. Troubleshooting If a user is not automatically added to the team after SSO login, please check the following:
  • Correct Email Address: Ensure that the invitation was sent to the primary email address associated with the user’s SSO account.
  • SSO Enabled: Verify that SSO is fully enabled and correctly configured for your team.
  • Pending Invitation: Confirm that the invitation is still active and has not expired or been revoked.

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Inviting people who are not in their verified domains

Once SSO is enforced, you can still invite people who are not in their verified domains (e.g., external collaborators). We have additional configurations in the SSO tab that dictate how people can log in.

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Additional configurations (How to add new member):

  1. No restriction
  2. Only through new SSO login
  3. Only through admin invitation
Common related FAQs:
  • Who can enable the SSO subscription?
  • What are the steps to enable SSO?
  • Where is the “Enable SSO” option located?
  • How do I invite Team members to join the Team?
  • What is automatic invitation acceptance?
  • Do new Team users need to click on an email invitation link?
  • What are the benefits of automatic invitation acceptance?
  • How does the automatic invitation acceptance process work?
  • How does an administrator invite a new user?
  • What should I do if a user is not automatically added to the team after SSO login?
  • Why might automatic invitation acceptance fail?
  • Can invitation emails be lost or overlooked with SSO?
  • What credentials do new users use to log in?