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If you accidentally purchased an annual plan, please don’t panic. You can send your invoice or invoice screenshot (preferably including order number, receipt number, or payment email information) to us.
  • If you meet our refund requirements: Our staff will process your refund, after which you can subscribe to our monthly subscription plan.
  • If you do not meet our refund requirements: Once your subscription period has ended, you may subscribe to our monthly subscription plan.
Common related FAQs:
  • What should I do if I accidentally purchased an annual plan?
  • How do I change my annual membership to a monthly membership?
  • What information should I include when requesting to change from annual to monthly?
  • Will I get a refund for my annual plan?
  • Where do I submit my request to change from annual to monthly membership?